Shipping policy

Sebbi

Last Updated: Friday 13th of March, 2026


 

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).


Once your order has been shipped, you will receive a shipping confirmation email with tracking information if available.


During busy periods, processing times may be slightly longer.

 

2. Shipping Destinations

We currently ship to:

 

  • Spain (including Balearic Islands)

  • European Union countries

  • Selected international destinations

 


If your country is not listed at checkout, please contact us and we will do our best to assist you.

 

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method selected.


From time to time we may offer free shipping promotions, which will be clearly indicated on our website.

 

4. Estimated Delivery Times

Estimated delivery times after shipment:

 

  • Balearic Islands: 1–3 business days

  • Mainland Spain: 2–5 business days

  • European Union: 3–10 business days

  • International: 7–15 business days

 


Delivery times are estimates and may vary depending on the shipping carrier and customs procedures.

 

5. Customs, Duties, and Taxes

For orders shipped outside the European Union, customs duties or import taxes may apply.


These charges are the responsibility of the customer and are determined by the destination country.

 

6. Delayed or Lost Shipments

While we work with reliable shipping partners, we cannot guarantee delivery times.


We are not responsible for delays caused by:

 

  • Courier services

  • Customs clearance

  • Weather or force majeure events

 


If you believe your package has been lost, please contact us and we will assist you in resolving the issue with the shipping carrier.

 

7. Incorrect Shipping Information

Please ensure that your shipping address is correct when placing your order.


We are not responsible for orders delivered to an incorrect address provided by the customer.

 

8. Contact Us

If you have any questions about shipping, please contact us:


Sebbi Mallorca

Palma de Mallorca, Spain

Email: sebbi.conceptstore@gmail.com

Phone: +34623915767